Today, I’ll be talking about indirect sales channels, or indirect distribution channels, for SaaS businesses. To kick off, realize that there are two different categories of sales or distribution channels to reach and sell to
Today, I’ll be talking about direct distribution channels, or direct sales channels, for SaaS businesses. As a reminder, there are two different categories of distribution channels: direct and indirect. A direct sales or distribution channel
Net revenue retention (also known as the net retention rate or NRR) is a commonly used metric in SaaS companies to measure a combination of customer retention and upsell/cross-sell effectiveness with existing accounts. The net
Facebook Twitter LinkedIn In this video, we’ll be talking about how to close the founder to CEO skill gap. Hi, my name is Victor Cheng. I’m an executive coach, founder of SaasCEO.com, and the author
Being a CEO means you need to be constantly ahead of the curve, and in order to speed up the process, many leaders employ the help of SaaS coaching services to provide a clear path
An ideal customer profile, or ICP, defines the type of customer who is unusually well suited to buy your offering, have long-term retention, pay premium prices, be highly satisfied, and be very profitable for you.