Be Aggressive
When times get difficult, it’s natural to want to step back, play defense, and wait for conditions to get better. This is especially the case when difficult conditions are caused by extreme changes, such as …
How to Lead in a Crisis
In times of crisis, people look for leadership. A leader is someone with a plan, the competence to deliver on that plan, and the trustworthiness to earn the benefit of the doubt from others when …
Struggling through Adversity
Through many of my struggles and failures in life, I’ve become far more acquainted with adversity than I ever wanted. In my 20s and 30s, failures and major setbacks were devastating to me. As I …
COVID-19: Org Structure vs. The Mission
Over the last few weeks, I’ve been thinking a lot about the organization chart for public health here in the United States. As I’ve learned more about it, I’ve realized the org structure is completely …
COVID-19 Economic Recovery & Metrics
When I work with a new CEO client, I do two things. First, I ask them to explain the business to me in qualitative terms — Who is the customer? What problem do you solve …
The COVID-19 Scalability Problem
Most of my client work over the past decade has been centered around helping software companies scale up to become bigger companies. My work helps clients create surges in market demand and then adapt to …