Scalability Failure Case Study: COVID-19 Test
By day, I coach SaaS founder CEOs on how to scale. By night, I volunteer as an emergency worker in the Seattle metro area. Normally, those two worlds do not intersect, but they did in …
mistakes
Cascade of Errors
I first heard of the phrase “cascade of errors” from a friend of mine who was a private pilot. As part of his desire to be a competent and safe pilot of private planes, he …