net revenue retention

How Net Revenue Retention Can Make or Break Your SaaS Business

Net revenue retention (also known as the net retention rate or NRR) is a commonly used metric in SaaS companies to measure a combination of customer retention and upsell/cross-sell effectiveness with existing accounts. The net …

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Net Revenue Retention and Why It Matters

In this article, I’ll define net revenue retention, show you how to calculate it, explain why it’s important, and show you how to use it to manage your SaaS company. What Is Net Revenue Retention …

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