Why Most SaaS Startups Hire the Wrong VP of Sales — And What to Do Instead

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Hiring the right VP of Sales can make or break a growing SaaS company, especially in the early stages of scaling. Unfortunately, most founders get this hire wrong—often with serious consequences.

Here’s the hard truth: if your SaaS business is doing under $5M–$7M ARR and hasn’t yet built a repeatable sales process, hiring a traditional VP of Sales will likely fail. That’s because most sales VPs are best at scaling what’s already working—not inventing new processes from scratch.

In the early days, sales are often founder-led. You’re leveraging your personal network and reputation. While that might drive your first $1–2 million in ARR, it’s not scalable. You can’t clone yourself. And that’s the key: before hiring a sales leader, you need a sales methodology that works for people other than you.

A working sales motion is more than just tactics—it reflects product-market fit, strategic clarity, and operational alignment. If your product isn’t strong or your targeting is too broad, no sales hire can solve that.

Only a rare kind of sales leader—the “sales R&D mad scientist”—can figure out what will work from scratch. These people combine experimentation, strategic insight, and cross-functional thinking. They’re more like a CEO in mindset than a typical VP of Sales.

So before hiring a sales leader, ask yourself:

  • Do we have a repeatable sales process?
  • Are we ready to scale what works?
  • Or do we still need to figure out what works?
Know what kind of sales problem you have—and make your next hire accordingly.

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Victor Cheng
Author of Extreme Revenue Growth, Executive coach, independent board member, and investor in SaaS companies.

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